Why can't I see myself in Pepperlane's search results?

Have you signed up for an account on Pepperlane but don't see yourself in Pepperlane's search results? Can't view your profile link when you are signed out?

There are a few reasons why you might not appear in Pepperlane's search results.

If you haven't paid for your membership yet, you won't be able to publish your profile (and appear in search results) until you have done so.

You'll also need a complete profile in order to make it public. Visit your Dashboard, click on the "My Profile" tab.  Scan your profile to see if you are missing any required items Marked with a  red asterisk). When your profile is complete, you'll see a purple Preview/Publish button at top. 

Here's the list of required items:

  • Profile photo, name, headline, zip code, 
  • Short bio (in About section)
  • At least one complete service (service title, description, category and price)
  • Your profile must be published, and marked Public

If you'd like to appear in search results for a particular keyword, make sure that word or phrase is included somewhere in your headline, bio, service titles or service descriptions. 

If you're still having trouble, please contact us at support@pepperlane.co and we'll be happy to help!

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