How do I request a refund from a Pepperlane member?

To request a refund, please contact the member who provided service to you directly. Pepperlane does not handle payments directly; we enable our members to request and receive payments using Stripe, a third-party payment processor. 

If you're having trouble resolving a difficult situation, please do let us know. You can reach us at support@pepperlane.co. 

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